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Delivery Policy

Effective Date: April 10, 2026
Company: COSMO WISDOM LTD
Company Number: 17073780
Registered Address: 265 Wimbledon Park Road, London, United Kingdom, SW19 6NW

 

1. General Information

This Delivery Policy applies to all orders placed through https://cosmowisdom.com/. It explains the delivery methods, estimated delivery timeframes, shipping charges, and other important information relating to the shipment of physical goods purchased from our Website.

Cosmo Wisdom sells physical products, including but not limited to tarot cards, amulets, crystals, magic balls, ritual accessories, books, mats, boards, and similar items. All delivery timeframes provided on the Website or in this Policy are estimates only and are not guaranteed unless expressly stated otherwise.

 

2. Order Processing

Orders are typically processed after payment has been successfully confirmed by our third-party payment provider. Orders are generally prepared and dispatched within a reasonable timeframe, excluding weekends and public holidays, unless otherwise stated on the Website or in connection with a specific product.

After a successful purchase, the customer will receive an order confirmation and payment confirmation by email, which may include an invoice or similar purchase record. Once the order has been processed and dispatched, the customer will receive a separate email notification confirming that the parcel has been shipped, together with any available shipping or tracking information.

Please note that processing time and shipping time are separate. The delivery estimates set out below refer to the estimated transit time after dispatch.

We reserve the right to delay dispatch where necessary for stock verification, address verification, fraud checks, force majeure events, courier disruptions, or other circumstances beyond our reasonable control.

 

3. Delivery Methods, Timeframes, and Rates

The following delivery options, estimated delivery timeframes, and shipping rates apply unless otherwise stated at checkout:

 

Delivery ZoneCountriesEstimated Delivery TimeDelivery Rate
Express UKUnited Kingdom1–3 Working Days9€
Standard UKUnited Kingdom2–5 Working Days6€
Economy UKUnited Kingdom3–7 Working Days4€
EuropeGermany, France, Italy, Spain, Austria, Poland, Czech Republic, Hungary, Greece, Cyprus, Belgium, Netherlands, Luxembourg, Denmark4–6 Working Days15€
EuropeIreland, Portugal, Sweden, Finland, Norway, Switzerland, Malta, Monaco, Andorra5–8 Working Days18€
EuropeSlovakia, Slovenia, Romania, Bulgaria, Croatia, Estonia, Latvia, Lithuania6–10 Working Days20€
Extended EuropeAlbania, Armenia, Azerbaijan, Georgia, Ukraine, Turkey7–12 Working Days30€
Central AsiaKazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan10–16 Working Days40€
InternationalCanada, India, Israel10–18 Working Days45€

 

All shipping charges stated in this Policy are shown in EUR. If another currency is selected on the Website, the applicable delivery rates in that currency will be displayed accordingly on the Website and/or at checkout. Delivery rates may be updated from time to time without prior notice, but any such changes will not affect orders that have already been accepted.

 

4. Delivery Areas

We currently deliver to the countries listed in this Policy and/or at checkout. Availability of delivery to a particular destination may change at any time due to courier availability, legal restrictions, customs issues, operational limitations, or other circumstances beyond our control.

If your country or region is not available at checkout, this means we do not currently offer delivery to that destination.

 

5. Estimated Delivery Times

All delivery timeframes provided on the Website, at checkout, in confirmation emails, or in this Policy are approximate only. They are estimates based on normal courier performance and do not constitute guaranteed delivery dates.

Estimated delivery times may be affected by factors including but not limited to:

  • stock availability;
  • order processing time;
  • courier delays;
  • public holidays;
  • adverse weather conditions;
  • customs clearance procedures;
  • transport disruptions;
  • incomplete or inaccurate address details;
  • remote delivery areas;
  • force majeure events.

Cosmo Wisdom shall not be liable for delays in delivery where such delays are outside our reasonable control.

 

6. Customs Duties, Import Taxes, and Local Charges

International shipments may be subject to customs duties, import taxes, VAT, handling charges, or other local clearance fees depending on the laws and regulations of the destination country.

Unless we clearly state otherwise, such charges are not included in the product price or shipping fee and must be paid by the customer.

Orders delivered within the European Economic Area (EEA) are generally not subject to customs duties or import taxes. However, customers are advised that local rules may vary and should review the applicable import conditions in their destination country.

For shipments to the United Kingdom (UK), any applicable customs duties, import taxes, or customs clearance fees will be covered by us.

Customers are responsible for reviewing the import requirements, customs rules, and local regulations of their destination country before placing an order. COSMO WISDOM LTD shall not be responsible for delays, additional charges, confiscation, import refusal, or unsuccessful delivery caused by customs procedures, import restrictions, or local laws and regulations in the destination country.

 

7. Delivery Attempts and Failed Deliveries

If a delivery attempt is unsuccessful because the recipient is unavailable, refuses delivery, fails to collect the parcel, or does not respond to courier contact, the parcel may be returned, held, destroyed, or otherwise handled in accordance with the courier’s procedures.

In such cases, we shall not be responsible for any loss resulting from the failed delivery. Any reshipment may be subject to an additional shipping charge. Any refund request in such circumstances will be considered in accordance with our Return & Refund Policy and applicable law.

 

8. Risk and Title

Risk in the goods passes to the customer upon delivery to the address provided at checkout, or upon the goods being made available for delivery where the customer fails to take delivery.

Ownership of the goods remains with COSMO WISDOM LTD until full payment for the order, including any applicable delivery charges, has been received.

 

9. Damaged, Lost, or Missing Parcels

If your parcel arrives visibly damaged, or if items are missing, please contact us as soon as reasonably possible at [email protected] and provide your order details together with photographic evidence where applicable.

If a parcel appears to be lost in transit, we may ask you to allow a reasonable investigation period with the courier before a replacement or refund decision is made.

We reserve the right to assess claims relating to damaged, lost, or missing parcels based on courier records, tracking data, delivery confirmation, photographs, and any other relevant evidence.

 

10. Delays Outside Our Control

We are not liable for delivery delays caused by circumstances beyond our reasonable control, including but not limited to courier disruptions, customs inspections, border controls, transport failures, industrial action, weather conditions, public emergencies, government action, cyber incidents, or force majeure events.

Where possible, we will make reasonable efforts to keep customers informed of significant shipping delays.

 

11. Separate Deliveries

Where an order contains multiple items, we reserve the right to dispatch items separately if necessary for operational, stock, or logistical reasons. In such cases, you will not be charged additional shipping unless clearly stated before completion of the order.

 

12. Contact Us

If you have any questions regarding delivery, shipping zones, estimated shipping times, or the status of your order, you may contact us at:

COSMO WISDOM LTD
265 Wimbledon Park Road, London, United Kingdom, SW19 6NW
Email: [email protected]

♎ Libra

 

September 23 – October 22
Element: Air

 

Libra is the sign of harmony, beauty, and relationships. Naturally diplomatic, Libra seeks balance between emotions, logic, and connection with others.

Ruled by air, Libra symbolizes fairness, aesthetics, and mutual understanding. It resonates with objects that promote peace, love, and energetic alignment.

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♉ Taurus

 

April 20 – May 20
Element: Earth

 

Taurus is grounded, sensual, and deeply connected to the physical world. This sign values stability, comfort, and beauty, moving through life with patience and determination.

As an earth sign, Taurus is associated with abundance, security, and inner calm. It aligns strongly with objects that enhance balance, pleasure, and emotional grounding.

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♌ Leo

 

July 23 – August 22
Element: Fire

 

Leo is expressive, confident, and naturally magnetic. This sign thrives on creativity, recognition, and heartfelt self-expression.

Fueled by fire, Leo symbolizes vitality, courage, and personal radiance. It aligns with objects that enhance self-belief, passion, and creative energy.

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♈ Aries

 

March 21 – April 19

Element: Fire

 

Aries is the sign of beginnings, action, and raw energy. Bold and fearless, Aries thrives on movement, challenge, and initiative. This sign is driven by passion and the desire to lead rather than follow.

Ruled by fire, Aries represents courage, independence, and instinct. It resonates with tools that amplify confidence, motivation, and personal power.

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♍ Virgo

 

August 23 – September 22
Element: Earth

 

Virgo is analytical, precise, and deeply thoughtful. This sign seeks order, meaning, and improvement in both the inner and outer world.

As an earth sign, Virgo represents clarity, discipline, and mindful attention. It connects with tools that support focus, healing, and inner balance.

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♋ Cancer

 

June 21 – July 22
Element: Water

 

Cancer is intuitive, emotional, and deeply protective. This sign is guided by feelings and has a strong connection to home, memory, and inner worlds.

As a water sign, Cancer represents sensitivity, care, and emotional depth. It resonates with items that support healing, comfort, and spiritual protection.

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♊ Gemini

 

May 21 – June 20
Element: Air

 

Gemini is curious, communicative, and mentally agile. Known for its dual nature, this sign seeks knowledge, conversation, and constant stimulation.

Ruled by air, Gemini symbolizes intellect, adaptability, and expression. It connects well with tools that enhance clarity, learning, and creative thinking.

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♏ Scorpio

 

October 23 – November 21
Element: Water

 

Scorpio is intense, mysterious, and transformative. This sign dives deep beneath the surface, seeking truth, power, and emotional authenticity.

As a water sign, Scorpio represents rebirth, intuition, and inner strength. It aligns with tools that amplify transformation, protection, and spiritual insight.

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♐ Sagittarius

 

November 22 – December 21
Element: Fire

 

Sagittarius is adventurous, optimistic, and freedom-loving. This sign is driven by exploration, philosophy, and the search for meaning.

Fueled by fire, Sagittarius symbolizes expansion, truth, and higher understanding. It connects with items that inspire growth, vision, and spiritual journeys.

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♑ Capricorn

 

December 22 – January 19
Element: Earth

 

Capricorn is disciplined, ambitious, and grounded in reality. This sign values structure, long-term goals, and personal responsibility.

As an earth sign, Capricorn represents endurance, wisdom, and mastery. It resonates with tools that support focus, resilience, and personal authority.

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♒ Aquarius

 

January 20 – February 18
Element: Air

 

Aquarius is innovative, independent, and future-oriented. This sign challenges tradition and seeks new perspectives and collective progress.

Ruled by air, Aquarius symbolizes originality, intellect, and freedom. It aligns with objects that enhance insight, creativity, and higher consciousness.

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♓ Pisces

 

February 19 – March 20
Element: Water

 

Pisces is dreamy, intuitive, and deeply spiritual. This sign moves between worlds of imagination, emotion, and compassion.

As a water sign, Pisces represents empathy, intuition, and transcendence. It resonates with tools that support dreams, intuition, and spiritual connection.

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